reason_description: string. . Unauthorized returns (R05, R07, R10, R29, R51): 0. 496 Invalid Chargeback. Chapter 6 Pre-Arbitration and Arbitration Case Filing-For Chargebacks Initiated On or After 17 July 2020 > Time Frames and Requirements > Dual Message System Pre-Arbitration andResponding to Mastercard Reason Code 4853 Chargebacks. DD: Unearned. Transaction Authorized. Most reputable merchants will only have to deal with chargebacks that result from. 0: Changed report name from Downloadable Dispute Report to Case Report. Chargebacks are almost always initiated by customers, but businesses can request them as well (although this doesn’t happen often). Disputes related to Chargeback Reason Code 93, “Merchant Fraud Performance Program”, are excluded from program monitoring. Visa chargeback reason code 75 is filed as an honest mistake. This summary reflects changes effective since the last update of this publication. Some consumer disputes are legitimate complaints about an order that doesn’t go as planned. compliance process depending on whether a chargeback right exists. None, although there is a $0. As part of its move to support card-not-present merchants and airlines, Visa made changes to the compelling evidence requirements for four key reason codes: Reason Code 30: Services Not Provided or Merchandise Not Received. Reason code 4841 - Canceled Recurring Transaction. Chargeback Reason Codes by Scheme. and the last 4 digits of the card number. RR - Retrieval Request MID - Merchant Identification number PA - Pre-arbitrations NOTE: PayPal often cites reason codes from card• Chargeback – a message sent via the card brand network to debit the merchant and credit the issuer for a cardholder dispute. The process is often troublesome; most times, reason codes do not show the actual basis why customer is disputing a transaction. 41 4841 Cancelled Recurring Transaction 53 4853 Not as Described or Defective Merchandise 57 4840 Fraudulent Multiple Transactions 62 4870/4871 Counterfeit Transaction Being familiar with the potential chargeback reason codes gives recurring Chargeback Reason Code. 495 Chargeback Remedied. While chargebacks happen for a variety of reasons , the most common reason is that a customer no longer wants the service or product sold to them. 4841 – Canceled Recurring or Digital. Each chargeback reason code has its own set of specific documentation requirements so merchants should familiarize. If the cardholder’s bank accepts the dispute, they will reverse the transaction, taking the funds back from the merchant and returning them to the cardholder. 3. All ACH return reason codes consist of the letter “R” followed by two numbers (R01, R12, R22, etc. Look below the surface. The shorthand description is “Canceled Recurring or Digital Goods Transactions. When one cardholder initiates a dispute with their issuing. . Each card network maintains reason codes to cover all the disputes that qualify for. . 3 may be able to represent the transaction and reverse the chargeback with the right compelling evidence. Different card networks have different reason code systems. Unfortunately, the final decision in such cases comes down to the issuing bank, and not. ” This reason code is now obsolete, but was used to cover disputes related to recurring billings or digital goods. The charge you submitted did not receive a valid authorization approval code for the amount of the charge. For example, some reason codes offer cardholders over a year to file. Not recognizing your billing descriptor on a statement. Here are some numbers on chargeback reason codes: 30% - the number of chargebacks that result from transactions made with a stolen card. In most cases, though, cardholders have 120 days after the original purchase date to dispute the charge. Visa Code # MasterCard Code # Reason. 2. The reason code also presents a timeline to fight the chargeback and what evidence is needed to reverse the chargeback. In that way, winning one dispute may help prevent the next chargeback to come after it. Reason . 3: Card-Present Environment:. Visa chargeback reason codes. Proof that the chargeback is invalid because it doesn’t adhere to Mastercard requirements. 4 Other Fraud Card Absent. 4 Message Reason Code 4841—Cancelled Recurring Transactionfor Maestro. Our research suggests that friendly fraud will represent 61% of all chargebacks by 2023. When a merchant would like to defend a chargeback, they should prepare adequate to reason code defence materials and send them to the Acquirer (Paysafe). Reason Codes: 08 / 20 / 71 / 72 A card was used either before or after its valid date Never process a transaction on a card prior to, or after, the valid date. Reason Code Reason Description; 4841: Cancelled Recurring Transaction: A recurring transaction was processed after it was canceled or that the cardholder's account was closed. Visa reason code 53 is used for Chargeback for Defective/Not as Described, and reason code 85 is used for Credit Not Processed. Additional data from Mastercard shows that global chargeback volume reached 615 million in 2021. 195 Acquirer Use of Message Reason Code 7627-Face-to-Face or CAT Level 2 Transac tion. Some chargebacks are unavoidable, but with the right chargeback reason code knowledge and expertise, they can be disputed effectively. What stands out about the Discover reason codes list, though, is most of the codes are alphabetically-noted rather than numeric. Basically a Stop Payment on a recurring debit card transaction instead of using the chargeback reason code 4841. 16, 2021. Download PDF . 5%. Chargeback Reason Codes Card Type Reason Reason Text Chargeback Category Preventable Reversible Code DISCOVER 4502 IC-Illegible Sales Data Request forThe reason_code field lists the reason code the issuing bank has assigned to the chargeback. 70 . Or fill in the chargeback form because it seems easier than contacting the merchant directly. e. Change of Chargeback Reason to an Authorization-related Chargeback Replace ‘Change of Reason within the Cardholder Dispute Chargeback’ with this section. Each of the major card brands, including Visa, Mastercard, and others, have their own system of reason codes. But in reality, chargeback reason codes. 1 Quick Reference Lead. If you believe you have received an ACH return in error, you can contact your bank. 10. When a merchant sees this reason code, it means that they presented a transaction to the cardholder’s issuing bank after the deadline for doing so. 6. 120 Days. The cardholder claims they were charged multiple times for a single transaction. 3: Goods or services were not received: C08: RG: 4855: 13. 1. 496 Two or More Previous Fraud-related Chargebacks. 4834. chargeback message reason code 4841 in 6. The shorthand description is “Canceled Recurring or Digital Goods Transactions. If a dispute has a strong enough basis to warrant a chargeback, Discover will send a chargeback notice to the merchant along with the reason code for the chargeback. Chargeback time limits vary widely depending on the issuing bank, and the chargeback code or reason. Breaking Down Chargeback Fees. The time limit for issuers to instigate a first chargeback are calculated based off the Central Site Business Date (the processing date of the first presentment) and are usually 60, 90, or 120 days in duration. 120 Days. Use pre-sale fraud detection service providers that can help verify the cardholder’s identity, detect potential criminal activity, and reduce the risk of accepting unauthorized transaction. Only by researching the disputed transaction and examining the true facts of the situation can you tell whether a chargeback is legitimate or not. Reason Code 85: Credit Not Processed; And for the MasterCard users, the reason codes are: Reason Code 4841: Cancelled Recurring Transaction; Reason. VCR Dispute Reason Code 10. Here’s how reason codes make it easy for you to check the status of your disputes or chargebacks: Mastercard Chargeback Reason Codes Demystified. The post below contains legacy information pertaining to the formerly-common Visa chargeback reason code 75. 1 Acquirer Use of Message Reason Code 7623. The reason_code will be one of the following values: chargeback_reimbursement: The gross shows positive if the chargeback was resolved in the seller's favor, and the seller gets a refund. Inform your acquirer of the date that the credit was issued. These may impact the dispute time limits. 4. Choose the representment amount. Reason Code. Poor order fulfillment: Late order fulfillment or billing for an order before shipping the goods. However, Visa is the largest card brand in both the United States and the world. 26% - the number of chargebacks that result from undelivered orders. At their core, false declines are legitimate transactions that get blocked on the suspicion of fraud without any fraud actually occurring. Today, Visa expects members to communicate through VROL and try to. Card included in the bulletin. For more information on these and other updates, check out our complete chargeback reason. A chargeback is a return of money to a payer of a transaction, especially a credit card transaction. 10. Region Only. 3. Also, remember that the time frame for your response includes any processing required by the acquirer. Acquirer after the 3-month Workout Period, as described in “Excessive Fraud Activity Notification - U. Chargeback reason code. The first thing you should do when you receive a chargeback notification is to check the reason code that the card issuer assigns to the dispute. 31. Pages 100+ Identified Q&As 7. 3: Goods or services were not as described: C31: RM: 13. 3. Depending on the reason for the chargeback, your evidence needs to prove you: verified the identity of the shopper. • Chargeback Reason Code – Each chargeback contains a reason code that signifies the reason for the dispute and the rules that must be followed by the issuer and the merchant in order to resolve the dispute. They also can’t prevent the lost sales revenue and merchandise resulting from a consumer dispute. MasterCard time limits vary depending on the applicable reason code. Transaction A recurring: transaction was. Doc Preview. Spot these types of chargebacks using the below reason codes. 2: Cancelled recurring transaction: VCR Dispute Reason Code 13. Merchants also leave themselves open to friendly fraud. About Mastercard chargeback reason codes. 4841 – Cancelled Recurring or Digital Goods Transactions. Everything You Need to Know (2023) Shopify POS has everything you need to sell in person, backed by everything you need to sell online. 6: Duplicate processing/Paid by other means. Codes are not often shared between issuers which means it can be difficult to remember the details of each. 0 rule changes take effect April 15,. Card Type Reason Code And, Reason Code 85: Credit Not Processed; And for the MasterCard users, the reason codes are: Reason Code 4841: Cancelled Recurring Transaction; Reason Code 4853: Cardholder Dispute – Defective/Not as described; And, Reason Code 4860: Credit Not Processed; These are the reason codes that can help a merchant to manage cancellation and return. These numeric codes vary via card. 2 – EMV Liability Shift Non-Counterfeit Fraud. Availability Date: October 24th, 2021. 4834 - Duplicate Processing. reason codes. “Visa has 28 different reason codes. Fine Period - month 1 1 Acquirer receives Excessive Fraud Activity Notification 2. This reason code is transitioning from the legacy code 4841. There are multiple situations in which this can occur. ”. Reason Code 03: Laundering: The merchant processed transactions that did not involve a bona fide cardholder: Reason Code 04: Excessive Chargebacks: The merchant breached predetermined chargeback thresholds: Reason Code 05: Excessive Fraud: The merchant breached predetermined fraud-to-sales dollar volume thresholds:. 3? Visa chargeback reason code 13. Typically, cardholders file a chargeback if they were not informed of dynamic currency conversion fees or were not given the option to complete the sale in their local currency. Chargeback Representment. 65 fee for uploading scanned documents. . During this process, the representative of the institution examines the reasons’ list. S. It should ultimately help prevent fraud and unwarranted chargebacks, specifically applying to disputes marked with a Visa reason code 10. Mastercard. Discover chargeback reason code 7030. If you choose to fight the chargeback, Amazon Pay will charge you a $20 Disputed Chargeback Fee. Chargeback . The following are reason codes for what is referred to as retrieval request:. EFM MONTHLY CRITERIA NUMBER OF E-COMMERCE TRANSACTIONS FRAUD CHARGEBACK AMOUNT FRAUD CHARGEBACK RATIO BASIS POINTS (BPS) 3DS UTILIZATION (EMV 3DS + DATA. Be sure you understand the cardholder’s claim. 4. 4841: Canceled Recurring or Digital Goods Transactions: 4853: Cardholder Dispute: 4854: Cardholder Dispute (U. ”. The cardholder may be the customer or the someone who lent their card to a friend or relative. When a customer who's enrolled with 3-D Secure from their bank initiates a purchase, the tool will deploy during the. These processing options activate the automatic write-off feature and enable you to establish write-off limits for both under- and overpayments. Chargeback reason code description – An explanation which provides the reason of raising a chargeback by the cardholder. MasterCard time limits vary depending on the applicable reason code. When card holders discover a criminal accessed their credit card data and used it to make fraudulent purchases, the customer may file a chargeback to recoup their funds. Chargeback reason codes are one piece of evidence you can use to make your case. These codes are : 4855, 4841, 4850, 4863, 4837, etc. WEX began issuing chip cards in Q4, 2020. For instance, if the customer claims unauthorized purchase, your letter should cite evidence, such as an IP address matching previous purchases, to support. Visa Chargeback Reason Codes. From there, the merchant can look up the code to figure out what the dispute is about. In this instance, the cardholder claims a misrepresentation of the order they received, such as a defect, damage, counterfeit, or incomplete merchandise. Chargeback Reason Codes. 4841. A reason code is how banks categorize the reason for a chargeback. Card networks send these codes to merchants to indicate why a chargeback has been filed. A chargeback happens when a customer requests for a transaction to be. MasterCard offers longer response from merchants, with up to 45 days to respond. 2: EMV Liability Shift Non-counterfeit Fraud: 10. Then they instruct the merchant’s acquiring bank to reverse the transaction and withdraw the funds from the merchant account. 00: The amount of the transaction. Reason Code Number. The reason_code will be one of the following values: chargeback_reimbursement: The gross shows positive if the chargeback was resolved in the seller's favor, and the seller gets a refund. The chargeback can be for the total transaction amount or a lesser amount. These mandates often involve changes to the transaction process, the addition or removal of certain chargeback reason codes, or changes to the various phases and deadlines involved in the chargeback process. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim. eCommerce Travel Crypto Gaming SaaS Gambling Ticketing. most common reason codes for recurring merchants include: 7. ise not received Cancelled recurring transaction Goods not as described/defective Services not: provided/Merchand. 4846:. . chargeback_settlement: The gross shows negative if the chargeback was resolved in the buyer's favor, and the funds return to the buyer. Visa groups its chargeback codes into four main categories—fraud, authorization, processing errors, and customer disputes. Bank of America issues both Mastercard- and Visa-branded cards, so the exact requirements may vary depending on the Mastercard reason code or Visa reason code . The shorthand description is “Chip/PIN Liability Shift. 497 Intra-European Message Reason Code 4841-Canceled Recurring or Digital Goods Transactions. But friendly fraud is much more ambiguous. 4855 – Goods or Services Not Provided. Codes—Contains detailed information on the reason codes for the most common types of chargebacks that merchants receive . 4842. [noun]/* kə • stə • mər • di • spyo͞ot/. Chargeback Reason Code 30 - Services Not Provided or Merchandise Not Received The chargeback time limit is calculated based on one of the following: 120 calendar days after the transaction processing date 120 calendar days after the last date the cardholder expected to receive the goods or services (not to exceed 540 days of the transaction. Your business may not have to handle all chargeback cases — the processor will provide automatic representation in some. Please note that the most common Chargeback reason code for Allocation disputes is 10. 4 Message Reason Code 4841—Cancelled Recurring Transactionfor Maestro. For this reason, you must document all debit and credit card transactions and adhere to the strict rules set by the card networks. Solutions available. A reason code is how banks categorize the reason for a chargeback. It gets worse. chargeback_settlement: The gross shows negative if the chargeback was resolved in the buyer's favor, and the funds return to the buyer. Authorization. If the customer’s story matches. Transaction not authorised – the Card Issuing Company is stating that an authorisation code was required for the transaction, but it was not obtained. 4855 – Goods or Services Not Provided. Processing Errors involve chargeback and disputes revolving around processing issues, late presentment, credit processed as charge, invalid card numbers, no show errors, incorrect charge amounts. It is subject to change and may not include every currently known dispute reason code. Transaction Amount:. The Visa chargeback reason codes system underwent a major overhaul in April 2018 as part of their new Visa Claims Resolution (VCR) initiative. Below are the top causes of chargebacks including the reason codes established by leading credit card companies: Customer Dissatisfaction: Cardholder did not receive the items/service purchased, the products/services were not as described and/or product (s) was damaged or otherwise defective. 1. Spot these types of chargebacks using the below reason codes. Visa requires processors and banks use to this system for multiple tasks, including challenging initial chargeback results. Thus, all deduction activities with the same deduction activity code might have the same chargeback reason code. 4846. , American Express, Discover, MasterCard, and Visa), there are 151 chargeback reason codes. For MasterCard reason code 4853, provide documentation to support that the chargeback is remedied or invalid through one of the following: The transaction was not a recurring transaction. Cardholder returned merchandise, but merchant did not process credit properly [MasterCard Reason Codes 4841, 4853; Visa Reason Codes 41, 53, 85;. 4841: Canceled recurring transaction : 4842: Late presentation : 4846: Correct transaction currency code not provided : 4847:Read the Chargeback Advice letter carefully. . This provided a number of insights into the typical. Reason Codes A chargeback reason code is a distinctive two-to-four-character combination of letters and numbers issued by the involved bank to identify why a dispute was initiated. This reason code is accompanied by a fraudulent reason code (UA). Removed these Discover Chargeback Codes: AL, CA, IC, IS, NC, SV, U03, UNR. These symbols stand for reasons why a financial institution may file a credit card chargeback from their client’s name. The third digit indicates the specific reason within that category. The reason code. R03 Insufficient Reply. 497 Intra-European Message Reason Code 4841-Canceled Recurring or Digital Goods Transactions. Every chargeback is filed with a reason code that identifies the given reason for the dispute. Chargebacks are a major threat to businesses big and small. Code 4871 chargebacks usually occur when a fraudster with a stolen credit card targets a merchant whose POS terminals don't support PIN entry or convinces the merchant to bypass the PIN requirement. Reason codes are alphanumeric codes that provide the justification for granting a chargeback. txt) or read online for free. Reasons a customer may initiate a chargeback include: Ordering a product and not receiving it. 1 To generate a chargeback, the issuer must submit the First Chargeback / 1442 message with the applicable message reason. Chargeback Guide. Reason codes for the chargeback with detailed explanation of what it means, how to dispute the chargeback, and how to avoid future disputes. Get your complete guide to the new Visa reason codes, including all the detailed information, chargeback time limits, and other important information you need. Most reason codes apply to any merchant, regardless of what’s being sold. 2. Visa’s process introduces four dispute categories and associated numerical labels (Fraud – 10, Authorization – 11, Processing Errors – 12, Consumer Disputes – 13) under which the renamed reason codes will be placed. Chargeback Reason Code . THE LAG It can take anywhere from 15 days to 6 months for a. 2. . An Overview of Chargeback Reason Codes. By entering your email, you agree to receive marketing emails from Shopify. Visa Chargeback Codes: 30: Services not provided or Merchandise not received : 41: Cancelled recurring transaction : 53:. However, if this occurs after a properly completed notice through the RPCC, you may file chargeback code 4841 without obtaining a cardholder letter or providing any additional supporting documentation other than the fact that the charge occurred after the merchant was notified of the cancellation through the RPCC. This ranges anywhere from roughly 60 to 90 days after purchase. Chargeback Reason Codes. ©Visa chargebacks can be a major inconvenience for merchants. 497 Proper Use of Intra-European Message Reason Code. ; Resources. Mastercard issuers use merchant advice codes to respond to authorization requests, and as a communication tool with merchants regarding a cardholder's account. The reason_code will be one of the following values: chargeback_reimbursement: The gross shows positive if the chargeback was resolved in the seller's favor, and the seller gets a refund. MasterCard time limits vary depending on the applicable reason code. S. Vendors that do not. In most cases, the bank chooses a course of action based on information the cardholder provides. Watch on. PratikZanke. It’s a 3-digit alphanumeric shorthand attached to a returned ACH transaction explaining why an ACH transfer is reversed. Mastercard Chargeback Reason Code 71: Disputed Amount. Merchants can find a. Use this guide as a quick resource for Visa chargeback reasons at a. 4831 - Transaction Amount Differs. What is the chargeback representment process? When faced with a chargeback representment, you should take these steps. Which is meant to know the reason for the dispute. 4% of all transactions worldwide are made with EMV chip cards, which has led to a precipitous drop in card-present fraud. A chargeback reason code is a 2-to-4-digit alphanumeric code provided by the issuing bank involved in a chargeback, which is meant to identify the reason for the dispute. 4841: Canceled Recurring Transaction 4842: Late Presentment 4846: Correct Transaction Currency Code Not Provided 4849: Questionable Merchant ActivitySubsequent message reason code 4841 chargeback time. Chargeback reason codes Jérôme Alimondo Cohen /token 30 March 2023 13:46; National Visa, national and international MasterCard. If they think it does, they assign it a reason code and credit the funds back to the cardholder’s account. Code Reason; 01: Requested Transaction Data Not Received: 02: Requested item illegible: 07: Warning Bulletin File: 08: Requested/Required Authorization Not Obtained: 12: Account Number Not on File: 31: Transaction Amount Differs: 34:Chargeback reason codes are what tell a merchant why a customer is disputing a charge. If your chargeback ratio is high [i. Not only that, but a higher win rate may incentivize banks to conduct greater due diligence before filing a chargeback in the future. WEX has repurposed chargeback reason code 10 to indicate EMV chargebacks. This code indicates that the cardholder claims not to have agreed to a currency conversion that took place. Chargebacks are something every business wants to avoid, as they can. The sales receipt and/or date and amount of the authorization if other than the transaction date. Overall returns (all codes): 15%. 4. However, you’re not alone; they create headaches for many players within the Mastercard ecosystem. A chargeback attempt may fail if there is not a valid reason for it, and card issuers are unable to force a merchant’s bank to refund credit card payments. It’s typical to see fraud chargebacks roll in 2-3 months after the initial charges took place. 4853 – Cardholder Dispute. As we touched on earlier, chargebacks can happen due to technical errors. Chargeback reason code 4837: No Cardholder Authorization applies in situations where customers claim a card transaction was unauthorized, but do not feel the issue can be resolved through the merchant. Request for Information Notification of Fraud ACH Direct Debit American Express Based on the region in which you have set up American Express, you will receive reason codes from one of these columns: Reason Code North-America: Canada and United States of America Reason Code: All other countries Fraud Authorization Processing Errors The merchant denies the cancellation within the time frame and refuses the refund. 195 Acquirer Use of Message Reason Code 7627-No MAC Provided. #9. The CB Reason represents the default reason for marking the transaction as a chargeback, but this default value can be changed. In fact, the total costs of chargebacks exceed $30 billion per year, which is more than the revenue of many Fortune 500 companies, like McDonald’s and Netflix. . Cardholder Dispute: Digital Goods Purchase of USD 25 or Less / “No-Show” Hotel Charge. Last updated: October 15, 2019 . Fraud, non-face-to-face environments. This situation is represented by Visa reason code 41, MasterCard reason code 4841, American Express reason code 4544,. Reason Code. for chargeback reason code 4863 (Cardholder Does Not Recognize). In 2021, 43 percent of companies identified customer service delays as a top reason for their increase in chargebacks. The standard chargeback process involves eight steps: Retrieval request: The card-issuing bank requests that the acquiring bank provide additional information for a given transaction. ONE reason code is an alphanumeric code selected from a fixed list by the issuing bank to indicate the reason of cardholder gave for requesting a chargeback. Visa reason code 41, MasterCard reason code 4841, American Express reason code 4544, or Discover reason code 4541 describe this condition. Let us now get information about the basic explanation about MasterCard Chargeback Reason Codes. Most commonly the payer is a consumer. . Code Reason (for Visa). 4859 – No Show/Addendum/ATM Dispute. 04/20/13 Visa and MC Retrieval Codes — removed retired codes MC Reason Code 37The Visa chargeback reason codes system underwent a major overhaul in April 2018 as part of their new Visa Claims Resolution (VCR) initiative. 3: Goods or services were not as described: C31: RM: 13. 1: goods not received. When that happens, the issuing bank will gather evidence from the customer and assign a reason code to the chargeback based on the card issuer. Try Shopify free for 3 days, no credit card required. MasterCard offers longer response from merchants, with up to 45 days to respond depending on the reason code. It depends on the chargeback reason code associated with the dispute. Also, just like American Express, Discover functions as both a card network and an. 4807 – Warning Bulletin File. Discover: Reason Code 4755 Non-receipt of goods or services. If a criminal manages to defeat the technology and complete an online purchase, Mastercard will shift liability away from the merchant and onto the issuer. 2. The following chargeback reason codes are related to EMV: Visa: 10. The fraud might have done accidently, while the consumer set out with intention to get something free. The following message reason codes designate chargebacks resulting from issues related to customer disputes: Response Time Frame. Values are: Blank: Use the receipt G/L date. The Sift Digital Trust & Safety Platform does what other fraud tools can’t, patented technology delivers. In this case, the customer files for the pre-compliance chargeback (aka reason code 98). The true odds depend on the strength of the compelling evidence and the chargeback reason code itself. The most comprehensive guide to chargeback reason codes. Visa Chargeback Reason Codes. Most chargebacks begin with the cardholder contacting their bank to dispute a charge on their. The shorthand description is “Late Presentment. Poor order shipping: Not shipping goods or delivering services as promised, shipping to the wrong address, or not making the goods available. Time Limit. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is. Key-in your chargeback reason code and get a detailed explanation of what it means, how to fight the chargeback, and how to prevent disputes in the future. 1.